#EverythingwillbeOK
At Paco Gil we adapt to continue by your side
For Paco Gil it is very important to continue by the side of our clients, friends and followers at this time.Now more than ever! And for this we have implemented a strict safety and hygiene protocol in all our processes. From manufacturing to delivery of our shoes.
Online store
Our online store remains 100% operational seven days a week and 24 hours a day. Every day we work to manage the orders we receive through our online platform. This way we guarantee that all of them leave for their destination on the same day it is done.
Shipping
We currently work with MRW for peninsular and insular national shipments and UPS for international. These four transport companies have adapted all their procedures to guarantee maximum safety for all our products, as well as for their workers and, of course, for our clients.
At this point we appreciate your patience and understanding, since due to the situation there may be some delays in deliveries, although so far all our orders have been delivered without difficulties.
Returns Online
Due to the current situation, we think that extending the return period to 30 days for all purchases will make you feel more secure and confident when making a purchase with us.
Productive processes
All of our collaborators are following the strictest safety and hygiene measures to guarantee that all our products are free of COVID-19. Some of the measures adapted are, firstly, equipping all personnel with PPE equipment that is so important today; in addition to deep disinfection in all areas of factories, offices and warehouses. In this way, when you receive your new Paco Gil shoes, you can feel safe and confident that you have purchased a product totally free of COVID-19.
Paco Gil, a great team
At Paco Gil we are tremendously proud of our employees, collaborators and suppliers. All of them are making a great effort so that Paco Gil does not stop reaching all his clients. It is at times like this that human value is more involved than ever and leaves the great team that we are latent. Many of our employees, manufacturers and suppliers have been manufacturing surgical masks and gowns for hospitals, nursing homes and various Elda and Petrer associations.
We are still with you
At Paco Gil we continue working from home to continue by your side. In addition, our customer service continues to be operational to answer all your questions and respond to your comments. You can contact us via email pacogilonline@pacogil.com or by phone at (+34) 610-157-608 from Monday to Friday from 9:00 a.m. to 6:00 p.m.
