#stayhome | Free shipping and returns | #everythingwillbeok

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#EverythingwillbeOK

At Paco Gil we know how to adapt to the times, to stay by your side

For Paco Gil, now more than ever, it’s our aim to be with and collaborate with our clients, friends and followers at every level, especially during these difficult times. And for this reason, we have implemented a strict safety and hygiene protocol in all our processes. From the manufacture of our shoes to the delivery of your order.

Online Store

Our online shop is 100% up and running, as always 7/24 (seven days a week and 24 hours a day). On a daily basis, we register and handle the orders we receive through our online platform. In this way we can guarantee that all of them leave for their final destination on the same day that it is performed.

Shipping information

We currently work with MRW for Spanish peninsular shipments, Envialia and Correos for Spanish offshore island shipments and UPS for international. These four transport companies have adapted all their procedures to guarantee the maximum safety of all our products, as well as their workers and, of course, our clients.
At this point we appreciate your patience and understanding, as due to the actual crisis situation there may be some delays in deliveries, although so far all our orders have been delivered without difficulties.

Online returns

During the current situation, we’ve made the decisión to extend the return period to 30 days on all purchases, as a way to build your confidence when making a purchase with us.

All Production processes

All our collaborators are following the strictest safety and hygiene measures to guarantee that all our products are COVID-19 free. Some of the adapted measures are, in the first place, equipping all personnel with PPE equipment that is imperative today; in addition to a deep disinfection process in all areas of factories, offices and warehouses. In this way, when you receive your new Paco Gil shoes, you can feel safe and assured that you have bought a product completely free of COVID-19.

Great Teamwork at Paco Gil

At Paco Gil we are extremely proud of our employees, collaborators and suppliers. All of them are making a great effort so that Paco Gil can keep reaching all its clients. Giving you something to do while waiting to step out again in style. At times like this is when the human spirit and moral values come into play and bring out the best in all of us. We’re proud of the Paco Gil team & extended family. As a show of solidarity, many of our employees, manufacturers, and suppliers have been manufacturing surgical masks and gowns for hospitals, nursing homes, and various associations in our area, of Elda and Petrer.

Carpe Diem – Seize the day /We are still here for you!

At Paco Gil we continue to work from home to be with you. In addition, our customer service is operational to attend to any questions, doubts or comments that you might make. You can contact us by email pacogilonline@pacogil.com or by phone at (+34) 610-157-608 from Monday to Friday from 9:00 a.m. to 6:00 p.m.
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